Help a Friend

Need Support?

If you think a friend or family member is going though a tough time; or you need support yourself, the following services are there to help you take positive action. You can also contact your GP or in Australia call 000 in an emergency. Please do not hesitate to make contact for professional support for you or someone you know.



Phone 13 11 14
24-hour counselling service, crisis support and suicide prevention.


SANE Australia

Phone 1800 187 263

SANE Australia is as national mental health charity working to provide better support and stronger connections to people affected by complex mental illness.


MensLine Australia
Phone 1300 789 978

A professional telephone and online support and information service for Australian men.


Black Dog Institute

The Black Dog Institute provides clinical information, support and free online mental health programs for all Australians.


Suicide Call Back Service
Phone 1300 659 467

Provides immediate professional telephone and online counselling for anyone affected by suicide.



24/7 family violence response centre.

1800 015 188 crisis phone line.

Their website also offers a live chat function:

You can start chatting with a family violence specialist by clicking on the green icon in the lower right hand side of the screen on their website between the hours of 9am and 9pm on weekdays.

Chats are anonymous and available to anyone experiencing or afraid of family violence regardless of age, gender, sexuality or gender identity.


Phone 1800 650 890

Free online and telephone service that supports young people between 12–25, and their families.


Q Life

1800 184 527

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Our services are for LGBTI individuals, their friends and families, and health professionals in Australia.

Beyond the telephone, QLife offers webchat for people who prefer online interactions or for whom the phone is impractical.


Relationships Australia
Phone 1300 364 277

Provider of relationship support services for individuals, families and communities.


Gippsland Centre Against Sexual Assault

1800 806 292

Gippsland CASA’s mission is to educate, support, advocate and empower the Gippsland community to improve safety, equity and quality of life by reducing the incidence and impact of sexual assault, trauma and family violence.